VACANCY: ADMINISTRATIVE ASSISTANT

VACANCY: ADMINISTRATIVE ASSISTANT

The LCA invites applications from suitably qualified candidates for the position of Administrative Assistant reporting to the Chief Regulatory Officer (CRO).

Job summary

The incumbent is responsible for performing administrative and other supportive duties to ensure smooth running of the division on a daily basis and creates a welcoming atmosphere to visitors and callers.

Roles and responsibilities

1. Prepares memos, letters, presentations and other documents within the division
2. Maintain confidentiality with regard to LCA and customers’ information
3. Maintains the Chief Regulatory Officer’s diary and prepares documentation and refreshments required for meetings and other events of the division.
4. Arranges a systematic and accessible filing of all office documents of the division
5. Schedules appointments and meetings for the division
6. Manage internal and external correspondence for the Chief Regulatory Officer and the division
7. Provides operator service to the Authority’s complains line.
8. Initiate procurement process for regulatory division
9. Receives and welcomes visitors for the office of the Chief Regulatory Officer.
10. Updating and delivering records and applications to their destinations and filing them.
11. Periodically mans the reception and the Chief Executive Officer’s office as and when required to do so by the supervisor.
12. Performs administrative duties such as front office management, ensuring tidy office environment.
13. Ordering office supplies for the division and refreshments of the Chief Regulatory Officer’s office
14. Performs any other relevant duties that may be assigned from time to time

Advisory and Support Role

The incumbent shall contribute and provide input in the development, institutionalization of policies, procedures and processes for the Authority with a view to ensure efficiency, effectiveness and improvement of general operations and service delivery.

Qualifications

Diploma in Office Administration and Management

Experience

The incumbent must have a minimum of 3 years working experience with basic knowledge of administrative and clerical procedures, computers and relevant software applications, and customer service principles and practices.

Desired skills and competencies include:

1. Knowledge of MS Office tools.
2. Ability to multitask and prioritize daily activities.
3. Good interpersonal skills.
4. Fluent in written & spoken English and Sesotho;
5. Highly disciplined;
6. Good self-drive in taking initiatives;
7. Analytical and methodical;
8. Hardworking;
9. Ability to meet stringent targets/deadlines;
10. Resilience and ability to work long hours;
11. Problem solving skills;
12. Ability to communicate effectively
13. Discretion and respect for confidential information

Tenure

The position is permanent and pensionable

Remuneration

The LCA offers an attractive and competitive package for the position

How to Apply

Application letters accompanied by certified copies of relevant certificates, Curriculum Vitae and names and addresses of three referees should be hand delivered to:

The Human Resource Manager

Lesotho Communications Authority

30 Princess Margaret Road

Old Europa, Maseru

Or email documents to: ceo@lca.org.ls on or before 16th June, 2023. At 12 noon.